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Business Analyst

  • Location: Great Boston , MA
  • Type: Questpro - Contingent
  • Job #19610

Title: Business Analyst
Location: Hybrid Greater Boston
Find your “Y”! If you’re not 100% sure your current company fits your  5 year professional plan then CHECK THIS OUT
A “game changing” tech forward solutions provider for the way P&C industry manages their policyholder communication ecosystem. Made up of innovative, collaborative, dynamic and customer-centric professionals, this is a rare opportunity to join their elite team Business Analysts.
 Do you have?
 P&C Industry Experience with Carrier or Vendor and currently in a Business Analyst or related Function?

  • Accustomed to handling multiple Clients and Projects simultaneously.
  • Agile Problem Solver
  • Proactive, takes initiative and ownership, critical thinker.
  • Anticipate problems and provide possible solutions prior to occurrence.
  • Strong verbal and written communicator that’s able to break down complex concepts to non tech personnel.  
  • Comprehend customer needs and outline the best solutions to meet those needs.
  • Experience within an insurance company or an insurance related professional services organization that designs and implements technology and business solutions.
  • Industry Knowledge: understanding of print and electronic document fulfillment and associated workflows in the insurance, health services, financial services or general print/mail industries are helpful, but not required.
  • Experience working within a client facing (internal / external) consultant or professional services role.
  • Experience with or knowledge of the process of working with vendors that supply.

products and solutions in a consultative solutions, services, or reseller business model.

  • Innate desire to solve complex problems and to provide exceptional customer service and take initiative to be involved and have influence outcomes.

Primary Responsibilities

  • Perform analysis of client operational workflows, current state business-operating procedures, business rules, and supporting system requirements.
  • Document business requirements outlining the solution that meets customer’s needs.
  • Work closely with Product and IT teams to review business requirements, support development process, and implementation of desired solutions.
  • Work closely with Project Leaders to establish project timelines and effective communication plan with clients.
  • Identify project issues and risks in a timely manner and work with develop/implement appropriate mitigation and contingency plans.
  • Support the development and execution of detailed test plans for various client implementations, as well as guiding clients through the user acceptance testing.
  • Support the sales team through the completion of customer proposals and RFPs

and demonstrating solution capabilities to prospective clients.

  • Work closely with product team to design and establish technology solutions to further support customer’s needs.
  • Understand and manage operational compliance requirements as it pertains to

client data, information security, and vendor partner compliance requirements.

Desired Skills & Experience

  • Bachelor’s degree and 5+ years of experience in a business analyst/business

systems analyst role.

  • Experience or knowledge of agile software development methodology.
  • Proficient in Microsoft Office and experience using project management systems.

such as JIRA,, Smartsheet, and Trello.

  • Strong leadership skills. • Interest in working in a dynamic and high paced environment.

Benefits and Perks

    • Hybrid and flexible work environment Unlimited time off
    • Competitive salary and benefits package Quarterly company events/outings

Recruiter Contact


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