• Location: REMOTE , LA
  • Remote: Remote
  • Type: Questpro - Contingent
  • Job #21299

Liability Claims Adjuster
Location: Louisiana (Hybrid/Remote options; candidates from surrounding states considered)

Join a forward-thinking carrier where out-of-the-box thinking, client service, and career growth are encouraged. Work with a tenured claims team handling liability, auto, and general claims in a consultative, client-facing role—not just slinging files. Your expertise will guide clients through coverage questions, strategy, and complex claim resolution.

Why You’ll Love This Role:

  • Work in a warm, collaborative environment that values innovation and continuous improvement

  • Handle complex claims with autonomy and accountability

  • Serve as a trusted advisor to clients, presenting claim reviews and CEUs

  • Career growth and professional visibility in a consultative role

We’re Looking For:

  • 4–5+ years’ experience as a desk adjuster handling liability claims (2+ years litigation experience ideal)

  • Experience adjusting Louisiana claims preferred, with strong understanding of coverage issues

  • Proactive, organized, continuous learner with Type-A personality and process improvement mindset

  • Strong communication, negotiation, and client-facing skills

  • Familiarity with hospital/healthcare clients a plus

  • Ability to work independently, with professional home office, and flexibility for initial onsite training + occasional site visits

Core Responsibilities:

  • Investigate, evaluate, negotiate, and close liability claims

  • Consult with clients on coverage, strategy, and claim resolution

  • Coordinate with defense counsel and internal teams

  • Conduct client claim reviews, mediations, and presentations

  • Maintain accurate documentation in compliance with HIPAA and company policies

  • Aggressively manage litigation process and drive resolution efficiently

    Contact Recruiter jpomelow@questpro.com 

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