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Claims Research Specialist

  • Location: Bedford, Texas
  • Type: Q Temps
  • Job #19643

Questpro is seeking a Claims Research Specialist with excellent customer service skills for an insurance company in Bedford Tx. This is a full time position offering job stability, training and the opportunity to work with an awesome team. 
The ideal candidate will have 2+ years of customer service experience or account management; preferably within insurance. 


  • Answer and respond to telephone inquiries from clients and borrowers
  • Request status updates from vendors (i.e. appraisers, skip-tracers)
  • Obtain missing information on files by contacting appropriate contact via phone, fax or email
  • Assist borrowers, providers, and clients with problems or questions regarding their claims and/ or policies
  • Document files with pertinent information


  • High School Diploma 
  • Ability to work in office 
  • 2+ years of customer service experience 
  • 35 WPM+ 
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