Are you always looking for innovative ways to help people? Do you love serving others and enjoy lending a helping hand regardless of the issue? Do you strive to lead by example and want to play an integral role in the development of your team? If so, then the Commercial Lines Service Manager with our client might be for you!
Our client is an established and reputable insurance agency located in Houston, TX. This position is hybrid 3 days in office/2 days WFH.
What you’ll do:
- Provide stewardship over departmental operations, including functional activities involving assigned client accounts, prospect proposals, and departmental files
- Conduct file audits to assure compliance with established workflow and procedures
- Allocate and adjust workloads between Commercial Account Managers, Commercial Account Representatives and Account Technicians as necessary
- Assist in the analysis of account risk for new and renewal accounts
- Give technical expertise to commercial lines staff
- Develop, implement, and monitor the training of the commercial lines staff
- Participate in the selection of new commercial lines employees
- Review subordinates' performances and conduct formal performance appraisals
- Participate in the creation of the annual commercial lines department strategic action plan and implement the tactical plan to meet established goals
- Stay informed regarding insurance technical knowledge, market trends, agency automation, company information, and other operating techniques
What you’ll need:
- Texas P&C General Lines Agent license or ability to obtain within 90 days
- Proficient in Microsoft Office applications
- Excellent communication and organizational skills
- At least five years’ experience in commercial lines underwriting, marketing or account management or similar agency experience
Additional Preferred Skills:
- Bachelor's Degree
- Insurance professional designation such as CISR, ACSR, CIC, CRM, CPCU
- Prior experience in staff management
Benefits:
- Medical, dental, vision, long-term disability, and life insurance
- 401(k) matching
- Generous holiday and paid time off schedule
- Tuition reimbursement
- Extensive health and wellness programs, including our Employee Assistance Program
- Referral bonus program + more!
