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Insurance Operations Manager

  • Location: Troy, MI
  • Type: Questpro - Contingent
  • Job #18976

Questpro is partnered with a growing insurance company that focuses on Cyber Liability in the E&S Wholesale Market. Our client has a need for an Insurance Operations Manager in their Troy office to oversee the day-to-day operations. Client is open to a 4-day work week!  

Essential Duties and Responsibilities:

  • Oversee agency accounting and reporting of financials
  • Manage the filings and renewals for the risk purchasing group
  • Annual policy renewals for the risk purchasing group
  • Reporting and payment of insurance premium taxes
  • Review customer marketing and websites
  • Collect and file new client agreements



  • Commercial Insurance experience from a Wholesale/Broker, MGA, or Carrier environment is preferred.
  • 3+ years’ basic insurance accounting experience, required
  • Experience with Surplus Lines Tax and Filings 
  • Compliance experience is a plus but not required

Technology Skills:

  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
  • Strong experience in Excel

Other Qualifications:

  • Able to work independently and enjoy a high degree of interaction with team members
  • Ability to contribute to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior and effort to achieve goals and objectives
  • Self-motivated and driven
  • Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance
  • Demonstrates excellent time management and prioritization skills
  • Attention to detail and commitment to a high level of accuracy
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