NOT JUST ANOTHER WC ADJUSTER ROLE!
Attention Workers' Compensation Claims' Consultants if you’ve got the right skills here’s your chance to do something truly unique ,,,,,COMBINE tech enabled transitional duty program oversight with traditional Return-to-Work Claims’ Management
Qualifications
- Proficient experience with Return-to-Work protocols and programs.
- Proficient in Excel creating pivot tables and charts. Preferable if you have experience plotting and visualizing data in a business intelligence platform such as Tableau or Looker
- Direct workers' compensation claims experience, including managing lost time, litigated claims, loss reserve analysis, and conducting claim reviews directly with policyholders and their agents.
- Direct experience at an Insurtech company or MGA, Carrier, and/or TPA, Broker, Employers executing WC and return to work programs.
- Demonstrated successful ability to build positive relationships and partnerships within the department, across the organization, and with external customers.
- Ability to work both independently and collaboratively with all levels of staff.
- Demonstrated successful ability to build positive relationships and partnerships within the department, across the organization, and with external customers.
- MUST BE Proficient in Excel creating pivot tables and charts. Preferably if you have experience plotting and visualizing data in a business intelligence platform such as Tableau or Looker.
- Experience with PowerPoints and presentations.
- Ideally, proficient with the Google Suite of business products.
Responsibilities
Tech Enabled Transitional Duty Program Oversight:
- Manage transitional duty program offerings through the full lifecycle from initial injury to MMI.
- Develop new workflows that improve transitional duty KPIs
- Provide development teams with feedback & enhancements to improve the overall experience.
- Own FAQ / Transitional duty program utilization guides & related content.
- Analyze data and report results to management.
- Perform special projects as needed.
Claims Management:
- Provide best in class customer experience supporting claims management.
- Client onboarding – Claims & Transitional Duty Focus.
- CARRIER portal training to include supporting CARRIER claims services.
- Claims review scheduling and management for company’s policy holders.
- On demand claims management consultation for company’s policy holders.
- Transitional duty program development and deployment to company’s policy holders.
- Assist in closing out medical only files and alleviate M/O's from transitioning to lost time or reserve increases.
Crazy good benefits + plus equity play!
100% Remote
