Agency Manager – Insurance Agency
About Us
We are an established insurance agency with 26 years of experience serving small to mid-market clients including contractors, small offices, and commercial businesses. Our dedicated team provides both Personal Lines and Commercial Lines insurance solutions with a focus on exceptional client service.
Position Overview
We are seeking an experienced insurance professional to join our team as an Agency Manager. The ideal candidate will initially focus on providing support and leadership in key operational areas with the opportunity to transition into a full management role. This position is perfect for someone who is ready to step into a leadership position and help drive the agency forward.
Key Responsibilities
- Provide leadership to a small, established team while maintaining high service standards
- Oversee accounting operations and financial management for the agency
- Maintain existing client relationships and ensure client satisfaction
- Lead regular team meetings and performance evaluations
- Implement accountability systems and metrics to drive team performance
- Support hiring and team development initiatives as the agency grows
- Work collaboratively with our business coach during transition period
- Manage day-to-day operations of the agency
Qualifications
- Proven experience in the insurance industry with knowledge of both Personal and Commercial Lines
- Leadership experience or demonstrated leadership capabilities
- Strong understanding of agency accounting and operations
- Excellent communication and interpersonal skills
- Ability to work effectively with established team members and navigate challenging personalities
- Self-motivated with a positive, solution-oriented attitude
- Insurance licenses appropriate to your state (Property & Casualty required)
- Experience with insurance agency management systems
Personal Attributes
- Confident and assertive leadership style
- Patient and diplomatic when managing different personalities
- Detail-oriented with strong organizational skills
- Professional demeanor with a commitment to ethical practices
- Resilient and adaptable to change
- Calm under pressure with excellent problem-solving abilities
What We Offer
- Opportunity to grow into a key leadership role within an established agency
- Stable client base without pressure for new business development
- Supportive transition process with existing business coach
- Competitive compensation package including benefits
- Professional development opportunities
- Long-term career growth potential
