Position: Medical / Legal report processor – Workers Compensation
Department: Report Processor
Location: AES Redlands
8 to 5 in office
Must send Data Entry and outlook tests with Resume
JOB SUMMARY:
A report processor performs quality control for medical legal reports. He/she is responsible for accuracy of transcription, data identification, and completeness of report.
ESSENTIAL DUTIES and RESPONSIBILITIES:
- Process reports for assigned accounts.
- Responsibilities include proofreading for grammar, spelling, and punctuation; verifying accuracy of information, data, and claims; communicating appropriately and effectively with other departments; and demonstrating problem-solving ability.
- Review calendar dates and follow up with physicians regarding time frames and deadlines.
- Communication with physicians for report completeness.
- Works with different departments to obtain efficient report work flow.
- Optimize the production process to ensure reports are delivered on time
- Maintains patient confidence by keeping patient records information confidential.
- Monitor, review, and report feedback of assigned accounts.
QUALIFICATIONS and REQUIREMENTS:
- Strong written, verbal and listening communication skill
- Must be an effective communicator
- Basic computer software knowledge (MS Office Suite, Share File, Google Calendar, others as needed)
- Excellent organizational and time management skills
- Good decision making, analytical and problem-solving skills
- Bilingual preferred
- Workers’ Compensation / Medicolegal experience preferred
- Good Attendance
