Questpro has partnered with an insurance company in Bedford who is looking for a Title Coordinator to join their team. In office Monday through Friday.
Duties:
- Opening/scanning mail received
- Call queue (ability to answer basic TP questions, give claim updates and direct caller to correct party/team if applicable
- Total Loss Packets (create and send all documents required per state guidelines)
- Initial Lien Holder calls (Calls are to secure payoff information, Letters of Guarantee and Copy of Title)
- Initial calls to owners/insureds (these are customer specific tasks and it used to inform owner of packet that will be sent to them)
- Follow-up calls to owners/insureds to follow-up on needed documents or corrected documents needed
- Follow-up calls to Lien Holders (for documents listed above in the initial call)
- Will send out revised packets to the owners/insureds as needed
- Requirements:
- 6 months plus of title processing experience to include working with DMVs
- Education: HS degree
- Proficient in basic office equipment and with Microsoft product
