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Account Specialist Manager

  • Location: Dallas, TX
  • Type: Questpro - Contingent
  • Job #20465

Our client is a global insurance brokerage looking for a Manager who oversee Account Managers. 

Main Responsibilities

  • Manage and operationalize account managers' book of business analyzing metrics, including number of accounts, complexity of accounts, and inception dates.
  • Monitors assigned account manager clients' satisfaction, including both internal and external clients.
  • Monitors performance and suggests changes in assignments.
  • Manages any instances of underperformance within the team and to advocate for those Account Specialists looking for promotion opportunities

The ideal candidate will have:

  • Bachelor's degree or equivalent years of industry experience.
  • Brokers P&C license required.
  • Monitoring and increasing colleague engagement on the team,
  • Experience monitoring clients' satisfaction, including both internal and external clients.

Hybrid Schedule – 2 days in the office

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